Shipping & Returns
Worldwide shipping with clear delivery updates and easy-to-follow support.
We currently ship worldwide. Delivery timing can vary by destination, but we always aim to keep updates clear, transparent, and reassuring from checkout through arrival.
Estimated delivery windows
| Region | Estimated timing |
|---|---|
| North America | Estimated 7-12 business days after processing. |
| United Kingdom & Europe | Estimated 6-12 business days after processing. |
| Australia & New Zealand | Estimated 8-14 business days after processing. |
| Rest of world | Estimated 10-20 business days after processing, depending on destination and local delivery conditions. |
Processing time
Most orders are prepared within 2-4 business days before shipment.
Separate parcels
Some orders may arrive in more than one parcel when items are sourced separately. If that happens, timing can vary slightly between packages.
Returns & support
If an item arrives damaged or incorrect, contact us and we will help. For hygiene or custom-made items, return eligibility may vary by product type.
Shipping FAQ
Do you ship worldwide?
Yes. We currently ship worldwide and share delivery timing as clearly as possible based on the destination.
Can one order arrive in more than one parcel?
Yes. Some orders may be split into more than one parcel depending on sourcing and fulfillment, which can create slightly different arrival times.
What should I do if my parcel is delayed?
Please contact us if your order is taking longer than expected. We will help check the shipment and guide you through the next steps.